Knowledgebase

Handshake Node users may occasionally encounter issues during setup, operation, or maintenance. This guide will cover some common problems and their potential solutions to help you resolve these issues and keep your Handshake Node running smoothly.

1. Node fails to sync with the Handshake network:

   • Check your internet connection and ensure that your device is connected.
   • Verify that your Handshake Node software is up to date.
   • Ensure that your system clock is accurate, as a significant time difference can cause syncing issues.

2. Node is using excessive CPU, RAM, or disk resources:

   • Review your Handshake Node's configuration settings and adjust them as needed to optimize resource usage.
   • Check for any software updates that may contain performance improvements.
   • Monitor your node's resource usage to identify any unusual spikes or patterns.

3. Wallet-related issues (unable to access funds or domains):

   • Ensure that you have the correct private key or seed phrase for your Handshake wallet.
   • Verify that your wallet software is compatible with the Handshake protocol.
   • Confirm that your wallet is synced with the Handshake network.

4. Difficulty registering or transferring domain names:

   • Check the Handshake network's domain name registration rules and ensure that your desired domain name meets the requirements.
   • Verify that your Handshake Node has sufficient HNS coins to cover the registration or transfer fees.
   • Confirm that your Handshake Node is fully synced with the network.

5. Node is not mining HNS coins:

   • Review your Handshake Node's mining configuration settings and ensure they are set up correctly.
   • Verify that your device has sufficient resources (CPU, RAM) to mine HNS coins.
   • Confirm that your Handshake Node is fully synced with the network.

6. Difficulty connecting to peers:

   • Check your device's firewall settings and ensure that the necessary ports are open for Handshake Node operation.
   • Verify that your network connection is stable and not experiencing interruptions.
   • Ensure that your Handshake Node software is up to date.

If you continue to experience issues after trying these troubleshooting steps, consult your hosting provider's documentation or support team for further assistance. Additionally, you can seek help from the Handshake community via forums, social media groups, or mailing lists.